Purchases direct from our site
We will dispatch your order within 2 working days and endeavour to deliver all goods within 5 working days of purchase unless specified otherwise. Most goods are sent via Royal Mail 48 Recorded carriage (delivery timeframe of 2 - 5 working days)
Purchases through a third party Deal Site
If you do not buy from us directly and you are using a voucher code, the delivery times will be considerably extended. We ask all customers not to chase their orders within the timeframes set out below. We are not able to provide a specified delivery date for any of our Deal Site purchases and are unable to prioritise or speed up delivery for individual orders. Please refer to the terms of the deal you have purchased for the delivery timeframe.
Postage and Processing fees for Items purchased with a voucher code
When purchasing goods using a voucher code from a third party site the postage and processing fee (hereinafter referred to as "the P&P fee””) will always be made clear prior to purchase. The P&P fee is applicable per item or voucher code and not per customer.
Non-Delivery due to incorrect or incomplete address details
We cannot be held responsible for deliveries that do not arrive in the event that the shipping details you provide are incorrect or incomplete. In such cirumstances we have no obligation to send you a replacement. We may, at ourdiscretion, re-deliver to you if and when the original order has been returned by the shipping company and reserve the right to demand payment of any re-delivery charges incurred from you.